Who fixes commercial robots when the OEM cannot?

Robotics OEMs typically focus their resources on product development, manufacturing, and sales rather than building large nationwide field service organizations. When a commercial robot needs on-site service that the OEM cannot provide quickly, operators turn to independent third-party field service providers. Robo Reliance is the independent service layer between robot manufacturers and the businesses deploying them. We operate a nationwide 1099 technician network certified to install, maintain, and repair commercial robotics platforms.