Choose a robot field service provider whose technicians are trained and certified on your specific robot platform before they are dispatched, who can put a technician near the sites where your robots actually run, and who covers installation, preventive maintenance, repair, and remote support. Robo Reliance provides all four for commercial, industrial, and home robots of all kinds, including humanoid robots, across the United States.

What to check before you sign:

• Platform training before dispatch. A technician should never be learning your robot on a customer's floor. Ask how technicians are trained and certified on your platform.
• Local coverage where your robots are. Ask whether the provider will recruit and train technicians in a new market when you add a site, not just show a national map.
• Preventive maintenance, not only break-fix. Scheduled inspection, cleaning, calibration, and wear-part replacement prevent many emergency calls.
• Remote diagnostics first. Many issues can be solved remotely before a truck rolls, which saves time and cost.
• Reporting back to the manufacturer. Every visit should produce a clear record of what failed, what was done, and what parts were used.
• Multi-platform support. If you run, or plan to run, more than one brand of robot, one partner beats several service contracts.
• Honest coverage hours. Ask exactly what after-hours and weekend coverage looks like.

Robo Reliance is independent of any one manufacturer. Technicians are recruited, vetted, and trained market by market around each client's deployments. See our services and the robots we service, or request service. Call (800) 838-0156 or email info@roboreliance.com.