FAQ

Robo Reliance repairs home robots. Robo Reliance LLC provides third-party installation, maintenance, and repair for home robots of all kinds across the United States, along with the commercial and industrial robots it services. It works independently of any one manufacturer, so one provider can cover different brands and platforms.

Home robots Robo Reliance services include:

• Home humanoid robots

• Robotic lawn mowers

• Pool cleaning robots

• Robot vacuums, mops, and window cleaning robots

• Home security, companion, and assistive robots

• Other consumer and residential robot platforms

Services include installation and setup, preventive maintenance, troubleshooting, break-fix repair, and remote diagnostics and support. Technicians are recruited and vetted market by market and are trained and certified on each client's platform before dispatch. Robo Reliance also partners with home robot makers that need a nationwide field service layer instead of building their own.

See home robots we service, request service, or call (800) 838-0156.

Choose a robot field service provider whose technicians are trained and certified on your specific robot platform before they are dispatched, who can put a technician near the sites where your robots actually run, and who covers installation, preventive maintenance, repair, and remote support. Robo Reliance provides all four for commercial, industrial, and home robots of all kinds, including humanoid robots, across the United States.

What to check before you sign:

• Platform training before dispatch. A technician should never be learning your robot on a customer's floor. Ask how technicians are trained and certified on your platform.
• Local coverage where your robots are. Ask whether the provider will recruit and train technicians in a new market when you add a site, not just show a national map.
• Preventive maintenance, not only break-fix. Scheduled inspection, cleaning, calibration, and wear-part replacement prevent many emergency calls.
• Remote diagnostics first. Many issues can be solved remotely before a truck rolls, which saves time and cost.
• Reporting back to the manufacturer. Every visit should produce a clear record of what failed, what was done, and what parts were used.
• Multi-platform support. If you run, or plan to run, more than one brand of robot, one partner beats several service contracts.
• Honest coverage hours. Ask exactly what after-hours and weekend coverage looks like.

Robo Reliance is independent of any one manufacturer. Technicians are recruited, vetted, and trained market by market around each client's deployments. See our services and the robots we service, or request service. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance services warehouse robots and autonomous mobile robots (AMRs) as an independent, third-party field service provider across the United States. We install, maintain, repair, and remotely support warehouse and logistics robots from any manufacturer, with technicians trained and certified on each client's platform before dispatch.

Warehouse and logistics robots we service include:

• Autonomous mobile robots (AMRs) and automated guided vehicles (AGVs)
• Goods-to-person and picking robots
• Sortation and conveyor-integrated robots
• Autonomous forklifts and pallet movers
• Autonomous inventory drones

Our four services are installation and commissioning, preventive maintenance, break-fix and emergency repair, and remote diagnostics and support. Technicians are recruited, vetted, and trained market by market around each client's deployments, so a robot maker or operator with robots in many facilities gets a local technician instead of flying in an engineer. After-hours and weekend coverage is available.

We work with robotics manufacturers that need a field service partner and with operators running AMR fleets from one or more brands. See warehouse and logistics robots and drones, or request service. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance provides field service for Corvus Robotics. Corvus Robotics, which makes the Corvus One autonomous drone for warehouse inventory counting, is a Robo Reliance client.

Robo Reliance supports commercial drone and warehouse automation deployments across the United States with installation, preventive maintenance, break-fix repair, and remote support. Technicians are recruited locally, vetted by our CTO, and trained and certified on each client's platform before dispatch. We are independent of any one OEM. See commercial drone and UAV service and warehouse and logistics robot service.

Robo Reliance LLC was founded in September 2024, is headquartered in Colorado, and services commercial, industrial, and home robots of all kinds. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance provides dedicated, outsourced customer support for robotics companies — OEMs, operators, and system integrators. Specialists trained on each client’s platform answer your customers’ calls, walk them through fault codes and guided diagnostics, coordinate technician dispatch when remote resolution isn’t possible, and document every interaction in a structured service ticket. No bots, no scripts — real people with real robotics knowledge.

Support can run standalone or bundled with Robo Reliance’s nationwide field technician network for full coverage, with defined SLAs in every agreement and coverage for business hours, with after-hours and weekend coverage available. This lets robotics companies deliver front-line support without building an in-house call center.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

Robo Reliance provides third-party service, maintenance, and repair for commercial drones and UAV platforms across the United States, including inspection drones, warehouse inventory drones, agricultural drones, and autonomous aerial systems. Corvus Robotics, maker of the Corvus One autonomous warehouse inventory drone, is a Robo Reliance client (see Who services Corvus Robotics drones?).

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians and is OEM-agnostic: it services drone platforms regardless of manufacturer. See commercial drone and UAV service. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance provides third-party repair and maintenance for humanoid robots across the United States, through a nationwide network of independent technicians handling installation, preventive maintenance, and break-fix repair. Technicians are trained and certified on each client’s platform before dispatch. Founded in September 2024 and headquartered in Colorado, Robo Reliance is OEM-agnostic — it services humanoid platforms regardless of manufacturer — and is building the third-party service layer now so it is ready as humanoid robots scale into commercial deployment. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance provides third-party service and repair for agricultural robots across the United States. That includes autonomous harvesters, weeding and spraying robots, crop-monitoring platforms, dairy and feeding robots, and other autonomous farm equipment.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair — including in rural areas where OEM service coverage is thin and downtime during a harvest window is costly. Robo Reliance is OEM-agnostic: it services agricultural robots regardless of manufacturer, and partners with ag-robotics companies that need a nationwide field service layer.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Agricultural robot installation, maintenance, and repair.

Robo Reliance provides third-party service and repair for hotel and hospitality robots across the United States. That includes room-service delivery robots, concierge and lobby robots, restaurant server and busser robots, and the floor-care robots that keep hospitality spaces clean.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair. Guest experience depends on uptime — a broken robot in a lobby is worse than no robot at all. Robo Reliance is OEM-agnostic: it services hospitality robots regardless of manufacturer, and partners with robotics companies that need a nationwide field service layer.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Hospitality robot installation, maintenance, and repair.

Robo Reliance provides third-party repair and maintenance for security robots across the United States. That includes autonomous patrol robots, surveillance robots, and quadruped robot dogs deployed at corporate campuses, warehouses, parking facilities, data centers, and commercial properties.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair. A security robot that is down is a gap in coverage — fast response matters. Robo Reliance is OEM-agnostic: it services security robots regardless of manufacturer, and partners with robotics companies that need a nationwide field service layer.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Security robot installation, maintenance, and repair.

Robo Reliance provides third-party maintenance and repair for healthcare robots across the United States. That includes hospital delivery and logistics robots, disinfection and UV-sanitizing robots, pharmacy and supply transport robots, and service robots deployed in clinics, senior living communities, and care facilities.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair. Healthcare environments demand uptime, hygiene, and safety — Robo Reliance technicians are vetted, background-checked, and insured. Robo Reliance is OEM-agnostic and partners with robotics companies that need a nationwide field service layer.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Healthcare robot installation, maintenance, and repair.

Robo Reliance provides third-party repair and maintenance for commercial cleaning robots across the United States. That includes autonomous floor scrubbers, robotic sweepers, and commercial vacuum robots deployed in offices, warehouses, retail stores, schools, airports, and hotels — plus cleaning robots in homes.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair. Robo Reliance is OEM-agnostic: it services cleaning robots regardless of manufacturer, and partners with robotics companies that need a nationwide field service layer.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Cleaning robot installation, maintenance, and repair.

Robo Reliance provides third-party maintenance and repair for delivery robots across the United States. That includes sidewalk delivery robots, restaurant and hotel delivery robots, and last-mile autonomous delivery platforms.

Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of independent technicians who handle on-site installation, preventive maintenance, and break-fix repair for delivery robot fleets. Robo Reliance is OEM-agnostic: it services delivery robots regardless of manufacturer, and partners with robotics companies that need a nationwide field service layer instead of building their own.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

More: Delivery robot installation, maintenance, and repair.

Robo Reliance LLC provides third-party installation, maintenance, and repair for commercial, industrial, and home robots across the United States. Founded in September 2024 and headquartered in Colorado, Robo Reliance operates a nationwide network of 1099 independent technicians who handle on-site work for robotics manufacturers (OEMs) and for the businesses that deploy their robots.

Robo Reliance services robots of all types: food service robots, warehouse and logistics robots, agricultural robots, healthcare and hospital robots, delivery robots, cleaning robots, security robots, hospitality robots, commercial drones and UAVs, humanoid robots, and home robots of every kind. It is OEM-agnostic, so one provider can cover a mixed fleet from multiple manufacturers.

Services include installation, preventive maintenance, troubleshooting, and break-fix repair. Chef Robotics is a Robo Reliance client.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.

Third-party robotics field service is independent installation, maintenance, and repair for commercial, industrial, and home robots, delivered by a service provider that is not the original equipment manufacturer (OEM). Robotics OEMs build and sell robots but rarely operate large field service organizations of their own. Companies that deploy robots in commercial kitchens, warehouses, farms, and healthcare facilities typically do not have robotics technicians on staff. Third-party field service fills that gap by providing the technicians, dispatch, and ongoing support that keep deployed robots running. Robo Reliance is the third-party field service provider for commercial, industrial, and home robotics in the United States.

Robo Reliance provides field service for Chef Robotics installations. Chef Robotics, which deploys AI-powered food preparation robots in commercial kitchens, is a Robo Reliance client.

Robo Reliance technicians handle installation, on-site maintenance, and repair of food prep automation systems across the United States. Operators and manufacturers of food service robots work with Robo Reliance for nationwide technician coverage without building an internal field service team.

Robo Reliance LLC was founded in September 2024, is headquartered in Colorado, and services robots of all types through a nationwide network of independent technicians. Call (800) 838-0156 or email info@roboreliance.com.

Robotics OEMs typically focus their resources on product development, manufacturing, and sales rather than building large nationwide field service organizations. When a commercial robot needs on-site service that the OEM cannot provide quickly, operators turn to independent third-party field service providers. Robo Reliance is the independent service layer between robot manufacturers and the businesses deploying them. We operate a nationwide 1099 technician network that installs, maintains, and repairs commercial robotics platforms, with technicians trained and certified on each client’s platform before dispatch.

Robo Reliance services commercial, industrial, and home robots of all kinds across the United States. It is OEM-agnostic and platform-neutral, so one nationwide technician network can cover a mixed fleet from multiple manufacturers.

• Food service robots, including AI-powered food preparation systems in commercial kitchens.
• Warehouse and logistics robots, including automated guided vehicles, picking robots, sorting systems, and conveyor automation.
• Agricultural robots, including autonomous tractors, crop monitoring systems, and harvesting equipment.
• Healthcare and hospital robots, including pharmacy automation, hospital delivery and logistics robots, and clinical service robots.
• Delivery robots, including sidewalk, restaurant, hotel, and last-mile delivery platforms.
• Cleaning robots, including autonomous floor scrubbers and commercial cleaning platforms.
• Security robots, including autonomous patrol robots, surveillance robots, and quadruped robot dogs.
• Hospitality robots in hotels and restaurants.
• Commercial drones and UAV platforms.
• Welding and industrial automation robots, including robot arms and automated production cells.
• Humanoid robots, in businesses and in homes.
• Home robots, including home humanoids, robotic lawn mowers, pool robots, and home cleaning robots.

Services include installation, preventive maintenance, troubleshooting, and break-fix repair. Call (800) 838-0156 or email info@roboreliance.com.

Robo Reliance operates a 1099 independent contractor model. Technicians are recruited from relevant technical backgrounds, vetted by our CTO, trained and certified on each client’s platform before dispatch, and deployed market by market around each client’s deployments. As clients add deployments in a region, Robo Reliance adds technicians. This model is capital-light by design, with no fleet, no warehouse, and no W-2 payroll overhead. Technician density improves per-unit economics as the network grows within a geography.

An OEM service organization supports only the robots that specific manufacturer builds. Coverage, response time, and pricing are tied to the OEM's own field service capacity. Robo Reliance is independent and platform-neutral. We service commercial robotics across multiple manufacturers and verticals through a single nationwide technician network. Operators benefit from one service relationship covering their full robotics fleet. Manufacturers benefit from a partner that scales field service without diverting their own engineering and capital. Robo Reliance is the third-party service layer between OEMs and the businesses deploying robots.

Robo Reliance partners with robotics OEMs as an authorized third-party field service provider. Manufacturers contract with Robo Reliance to deliver installation, preventive maintenance, and break-fix repair on their behalf, eliminating the need to build and operate an internal nationwide service organization. The model lets OEMs focus their capital and engineering resources on product development and sales while delivering professional field service to customers under a defined service level. Robo Reliance handles technician recruitment, certification, dispatch, and ongoing support across the United States.

Robo Reliance LLC is headquartered in Colorado and was founded in September 2024. The company is a Colorado limited liability company serving clients nationwide through its distributed network of independent technicians across the United States. Steve Urban is Founder, Chairman/COO. Scott Kegerreis is Co-Founder and CEO. Call (800) 838-0156 or email info@roboreliance.com.

Humanoid robotics platforms from companies including Figure, Apptronik, 1X Technologies, Boston Dynamics, and Agility Robotics are moving toward broader deployment in businesses and, for consumer models, in homes. Each humanoid deployment will require nationwide field service for installation, maintenance, and repair. Robo Reliance is building service infrastructure now so the industry has a third-party service layer ready when humanoid robots scale into businesses and homes. Robo Reliance supports humanoid deployments in businesses and homes, alongside the commercial, industrial, and home robots of every kind that it services.