Mail-in robot repair at Robo Reliance starts with a $99 diagnostic fee for any robot up to 150 pounds. The fee covers the evaluation and your repair quote.

• Labor is billed hourly, on top of the diagnostic fee. The rate depends on how complex the repair is, and it is in your quote.
• Parts are quoted before any work begins.
• Shipping both ways is paid by the customer.

No repair work starts without your approval. To get started, request a repair authorization on our mail-in robot repair page, call (800) 838-0156, or email info@roboreliance.com.