Who provides outsourced customer support for robotics companies?

Robo Reliance provides dedicated, outsourced customer support for robotics companies — OEMs, operators, and system integrators. Specialists trained on each client’s platform answer your customers’ calls, walk them through fault codes and guided diagnostics, coordinate technician dispatch when remote resolution isn’t possible, and document every interaction in a structured service ticket. No bots, no scripts — real people with real robotics knowledge.

Support can run standalone or bundled with Robo Reliance’s nationwide field technician network for full coverage, with defined SLAs in every agreement and coverage for business hours, with after-hours and weekend coverage available. This lets robotics companies deliver front-line support without building an in-house call center.

Call (800) 838-0156 or email info@roboreliance.com. We Keep Robots Running.